Should I Tip My Customer Service Rep At The Dealership

Quote:

Originally Posted past vertebra View Post

I didn't accept the greatest luck with BMW service when I first bought my CPO. There were a lot of trips dorsum and forth to the dealership for the same problem. That was until I was assigned to my electric current service adviser. He has been awesome! He has really gone out of his fashion to aid me. This visit I needed a oil change, plugs some other maintenance services. My 3rd taillight also broke. My free maintenance and warranty ended on the 9th(I'grand in CPO at present). Even though it was just 8 days out they could take given me a hard time. Instead of charging me the $700 the waived everything.

I would like to do something prissy for my SA instead of the standard Dunkin Doughnuts.

Anyone requite a monetary gift to their SA? How much $50? $100?

I couldn't concord more with your notion..

It's SO RARE to find people that go out of their fashion for you within the crush that is, "their occupation (or job)", that information technology'southward a really amazing thing once you observe one... Doing something nice for them speaks more to them than any "survey" where they get the "jam of the calendar month club" for 4.5 stars...

The "proof" to this would exist your amazement at the SA.. You completely expected dissimilar going in and on all expiration dates, etc.. He didn't have to exercise that. Most likely He did because of your history and how you were absurd about it.

I've gone out of my way and spent huge money, knowingly replacing stuff that wasn't our company'due south mistake for customers and have rarely had to buy good wine in the past six years with an occasional bonus example at the holidays..

My personal opinion is that minor gifts are good when information technology really calls for it.. Just never cash, as information technology's too impersonal for the endeavor they showed you lot to brand it personal in the first place.

All I tin can say is that those little things pay off huge in the time to come....